Shipping policy

ORDER STATUS

Once you place an order, you will receive an order confirmation by email. 

DELIVERY OPTIONS

UAE orders (All Emirates):
Free next-day delivery for orders 200.00 AED+
Orders confirmed before 10pm qualify for free next day delivery. 

Next day delivery - 18.00 AED for orders under 200.00 AED
Orders confirmed before 10pm qualify for next day delivery. 

Same day delivery - 26.00 AED 
Dubai orders confirmed before 3pm qualify for same day delivery (up to 10pm). 
Other emirates orders confirmed before 1pm qualify for same day delivery (up to 10pm). 

GCC orders:
Free Aramex delivery (2-5 days) for orders 300.00 AED+

Aramex delivery (2-5 days) - 47.00 AED for orders under 300.00 AED

Please note that shipping costs will be your responsibility, and customs & duties may apply.
You can also conveniently place your orders through Powder Beauty, and Heal App in Kuwait.

International orders:
Free DHL tracked delivery (3-7 days) for orders 300.00 AED+

DHL tracked delivery (3-7 days):
- Egypt, Ethiopia, Jordan, Lebanon, and Mauritius - 67.00 AED for orders under 300.00 AED
- Austria, Bangladesh, Belgium, Bhutan, Cambodia, China, Czechia, Denmark, France, Germany, Greece, Hong Kong SAR, Hungary, India, Indonesia, Ireland, Italy, Japan, Luxembourg, Macao SAR, Malaysia, Monaco, Nepal, Netherlands, Norway, Philippines, Poland, Portugal, Singapore, South Korea, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Tuvalu, United Kingdom, Vatican City, and Vietnam - 78.00 AED for orders under 300.00 AED
- Australia, Bulgaria, Croatia, Cyprus, Finland, Iceland, Latvia, Liechtenstein, Lithuania, New Zealand, Romania, Slovakia, Slovenia, and Türkiye - 84.00 AED for orders under 300.00 AED
- Argentina, Brazil, Canada, and Mexico - 105.00 AED for orders under 300.00 AED
- Rest Of The World - 138.00 AED for orders under 300.00 AED.

Please note that shipping costs will be your responsibility, and customs & duties may apply. 
We're currently not fulfilling international orders to the following countries: Syria, Iraq, Yemen, Israel, Libya, Sudan, Somalia, Zimbabwe, Afghanistan, North Korea, Pakistan, Belarus, Russia, Venezuela, and Cuba. Palestine is temporarily on hold due to logistical blockades.