Frequently Asked Questions

GENERAL

What is SYP?
Shake Your Plants (SYP) is a female-led, impact, and direct-to-consumer start-up on a mission to disrupt the instant drinks world. We create plant-powered functional drinks for everyone: You. Me. Him. Her. Them. The Planet.

Why SYP?
We exist to democratize plant-based health benefits for everyone and we do it in a responsible way, supporting conscious production and consumption. Check our Made For Action page to learn more.

Is SYP Plant-Based?
Yes, we are 100% plant-based.

How to SYP?
Just add water, shake, and SYP!

When is the best time to SYP?
Switch On - In the AM or whenever you need a pick-me-up. This product contains caffeine, so we advise not to consume it too close to bedtime, or you’ll be counting sheep longer than usual.
Switch Off - Anytime you feel like you need to calm your mind and relax. Adaptogens help fight internal and external stress factors, so SYP back and relax.

How will SYP products make me feel?
Everyone experiences sensations differently. But here is what the SYP team has to say: With Switch On you will feel alert and awake, ready to tackle the day. Switch Off helps you feel more relaxed and brings your body back to a steady balance.

How much is one serving of SYP?
1 sachet (7.5g) mixed with 500ml of water. 

What is your product shelf life?
360 days.

How should I store SYP products?
Store in a cool and dry place. Once sachets are opened, consume immediately.

How many SYP sachets can you consume per day?
Switch On is a high caffeine drink (80mg per sachet). Consume at your own risk, just don’t go having more than 100 a day. ;)
Switch Off doesn’t contain caffeine or any other stimulants, so consume as you see fit.

I have allergies to some ingredients, how do I know that SYP products are safe for me?
Our products are free from major allergens including cereals containing gluten and wheat, crustaceans, eggs, fish, peanuts, soy, dairy, tree nuts, celery, mustard, sesame seeds, sulfur dioxide, lupins, and mollusks. For any other allergens please check the individual product pages for a full ingredient list.

Are SYP products safe to consume while pregnant or breastfeeding?
Although there is no specific medical contraindication on SYP products for pregnant and breastfeeding moms, we recommend that you consult your healthcare provider before consuming any SYP products. In case you’re curious, one of our founders is currently pregnant and the other one is breastfeeding, and both have been thriving on SYP products throughout this motherhood journey.

Are SYP products safe for children?
Our products are not suitable for children.

Are SYP products suitable for diabetics?
If you are diabetic or suffer from any specific health condition, we recommend that you consult your healthcare provider before consuming SYP products.

Are SYP products medicine?
SYP products are not medicine and do not treat underlying health issues.

How many calories are in SYP products?
Both Switch On and Switch Off contain 27 kcal each.

Do the products contain caffeine?
Switch On Functional Water contains 80mg of caffeine per sachet.

Do you use chemical or natural flavorings?
We use a blend of natural flavorings derived from plant-based ingredients.

Do you add sugar and/or sweeteners to your products?
Yes, our products are naturally sweetened with sugar (dextrose) and stevia (steviol glycosides) to ensure the best texture and taste.

Are SYP products gluten-free?
None of the ingredients that we use in our products contain gluten, and our products are packaged in facilities that do not handle ingredients containing gluten.

Do your products contain GMOs?
SYP's ingredients do not contain or consist of, and are not produced from GMOs. Therefore they do not require GMO labeling according to EC-Regulations No. 1829/2003 and 1830/2003.

Are SYP products healthy?
SYP products are a healthier alternative to the many functional, energy, and adaptogenic drinks on the market. Our products contain natural flavorings and natural botanical extracts, are naturally sweetened, and are low-cal & low sugar. However, it’s up to each individual to judge what is healthy for their body and their lifestyle.

Are SYP products organic?
SYP is not certified organic.

Are your ingredients ethically sourced?
Our ingredients are responsibly sourced from around the world.
We are proud to work with suppliers who uphold fair trade and ethical practices that protect workers’ rights and ensure the ethical sourcing of ingredients and sustainable agriculture standards, and preserve biodiversity.
We source lost resources from farms (that’s the fruit & veg - our main ingredients!). We freeze-dry the produce and transform it into powder. This ensures a long shelf life and reduces the weight of our final products, therefore reducing the environmental cost of transportation.

What are functional drinks?
Functional drinks are beverages with specific ingredients that offer additional support and health benefits. Our products will support your wellness journey, and help you deal with tiredness and long-term physical & mental stress.

What are adaptogens?
Adaptogens are natural ingredients, usually botanicals and mushrooms, that help protect the body against various types of stress: environmental, psychological, and physical. They help boost the immune system as they contain many active substances that are antioxidants and/or anti-inflammatory.

What is freeze-drying?
Freeze-drying is a water removal process that preserves perishable materials - in our case fruits & veg. The product is firstly flash-frozen at an ultra-low temperature (around -30°C), then placed in a vacuum. The low pressure in the vacuum along with the heat, sublimes it. Finally, everything is ground and blended into the powder that you find inside our sachets. Quite magical!
Refer to this blog post if you want to know more about freeze-drying.

What is your packaging made of?
In a perfect world, we would have home-certified compostable packaging for all of our products, but after investigating different compostable options, the best solution to ensure products quality and safety is a triple-layer sachet made from paper, aluminum foil, and a thin layer of recycled plastic (0.0864g per sachet). All of the different elements of our packaging are compostable and recyclable except for the aluminum foil inside the sachet. As a startup, we learn and work hard to improve our products, with a particular focus on our impact commitment. Let us take you on our sustainability journey; here is where we stand for packaging:

    1. Most drinks are packaged in either single-use plastic bottles, aluminum cans, or glass bottles. Instead of packaging our drinks into bottles, we package them into sachets that use only 0.0864g of plastic and reduce the environmental impact of transporting heavy goods.
    2. In order to promote responsible consumption, reduce food waste, and ensure a great-tasting and convenient drink, we need packaging that can be an effective barrier from water vapor and oxygen. Water vapor and oxygen can impact the texture of the product and we want to ensure consistency and quality for every single SYP.
    3. Compostable packaging that is suitable for our product (although it would still negatively affect the texture of the product) is less than ideal for those aiming to compost at home because this type of packaging requires customers to send their used sachets to a specialized industrial composter, which unfortunately most of us don't have access to. And the sad reality is many people do not follow through.

With a high demand for new sustainable and plastic-free packaging, packaging technologists worldwide are working hard to find innovative solutions that protect our food, our planet, and ourselves. We are always in touch with industry experts and hope to use even more planet-friendly packaging in the future.

How can I properly dispose of SYP sachets & boxes?
Our boxes can be recycled in your regular paper recycling bin. The truth behind recycling is that small items (smaller than 4 inches) are not that easy to recycle. We recommend you discard the sachets consciously, meaning check the rules with your local municipality to see if the sachets can be recycled where you live.

SHIPPING + DELIVERY

Where can I find SYP?
At the moment you can purchase our products on our website.

What forms of payment do you accept?
Online card purchase.

Does SYP ship internationally?
Yes, we ship worldwide.

Do you offer free shipping?
We offer free shipping on baskets over £60.00.

What delivery options do you offer and how long does it take for my order to be processed?
Refer to our Shipping Policy

Can I still order within the EU?
Yes. We ship orders to the EU, however if you are a European Union customer you may be subject to VAT and or import duties when your order arrives in your country. The cost of these fees will vary depending on the value of your order and the country it’s being sent to. The carrier will contact you directly to collect payment before the parcel is delivered.


PARTNERSHIPS

I'm interested in partnering with SYP as an influencer. Who can I contact?
We’d love to hear from you! You can contact us at hey@shakeyourplants.com. Please label the subject as “Influencer Partnership”.

I’d love to write about SYP. Who do I contact?
We’re flattered! You can contact us at hey@shakeyourplants.com

I’m interested in stocking SYP. Who do I contact?
We’d love that! You can contact us at hey@shakeyourplants.com. Please label the subject as “Stockist”.



Can’t find an answer to your question? Shoot us an email at hey@shakeyourplants.com