Frequently Asked Questions

Is SYP Plant Based?
Yes, we are 100% plant based. 

Do the products contain caffeine?
SYP’s Switch On functional water contains 80mg caffeine.

What is the shelf life?
The shelf life of our powder is 360 days. 

I have certain allergies, how do I know that SYP products are safe for me?Our products are free from major allergens including: cereals containing gluten and wheat, crustaceans, eggs, fish, peanuts, soy, dairy, tree nuts, celery, mustard, sesame seeds, sulphur dioxide, lupins and molluscs. For any other allergens please check out our individual product pages for a full ingredient list.

Are SYP’s products safe to use during pregnancy & breastfeeding?
We always recommend that you consult your healthcare professional before consuming any SYP products if you are pregnant or nursing as we know that a doctor’s advice is important during this magical stage.

Where do you source your products from?
It's our mission to reduce food waste and we source lost fruits, veggies and superfoods which are ugly or not matching the market standard in terms of aesthetic even though they are still super nutritious and delicious. These ingredients are sourced from the highest quality locations around the world. Have an idea for a local option? Share it so that we too can SYP it! You can find more about each ingredient on the product description.

What is freeze-drying?
Freeze-drying is the technology that enables natural preservation of fruits and veggies by moisture removal whilst retaining its nutritional value as it is! Quite magical. Whilst this technique directly benefits our planet through preventing potential food wastage, as well as our customers through convenient nutrition, it also allows us to ship these same fruits and veggies without the weight of water, minimizing the impact of shipping products to your door.

Are clumps normal after shaking?
The clumping you may have noticed is normal with coconut-based products. We try to keep our products as natural as possible therefore there is no bonding agent, nor additive, but raw & natural is the way to go baby! So for best results, shake vigorously, then enjoy!

Does SYP ship internationally?
Yes, we ship worldwide.