Once you place an order, you will receive an order confirmation by email. If you selected tracked shipping you should receive an email or text from the courier company once it has been dispatched.
UK: 48 hour untracked and 24 hour tracked.
EU: Tracked (5-7 working days).
Rest of the world: Tracked (7-14 working days).
All orders over £60.00 qualify for free international shipping.
As for the rest:
- Untracked, starting £2.99
- Tracked, starting £4.94
- Tracked, starting £9.43
Rest of the World:
- Tracked, starting £9.52
Same-day processing if the order is placed by 2:00 pm (UK).
WRONG ORDER RECEIVED
Oopsies… We apologize for the inconvenience. Please e-mail us at email@example.com with your order number in the subject line and a picture of the incorrect items, and we will send you the correct products asap!
Please inspect your order upon reception and e-mail us at firstname.lastname@example.org with your order number in the subject line and a picture of the damaged item.
If you don't receive you package within the proposed timeline, or any notification from us, please email us at email@example.com with your order number in the subject. We will respond within 1 working day.
We currently do not offer refunds. We are working on it, so please watch this space.
In the case your order is damaged or lost, please email us at firstname.lastname@example.org with your order number in the subject and we will respond within 1-2 working days. We will be more than happy to find a solution.